Quality and Environment
Our customers and employees appreciate and trust us, because we are a company rich in tradition. In order to continue fulfilling our responsibilities in this sense in the future, as well, we act in accordance with the following principles:
Customer orientation
The wishes of our customers are the focus of all our business activities. All decisions in our company are examined in the light of their concrete value to customers. As a partner to our customers, we stand for open-minded cooperation based on trust.
Orientation to the environment
We assume responsibility for conserving our natural environment. Social, political and environment-related aspects are reviewed and taken into consideration in all our processes. Every branch office is obligated to conserve natural resources within its scope of duties (recycling), to minimize emissions and thus ensure that as little harm as possible is done to the environment.
We give high priority to environmental protection, health protection and work safety in all departments and processes.
Employee orientation
We promote our employees' willingness to work, competence and efficiency through ongoing basic and advanced training, as well as consistent, unbureaucratic quality management.
We are committed to improving, continually and systematically, safety at the workplace and environmental protection in our operations beyond merely adhering to all the pertinent laws and regulations. For this purpose, we constantly analyze potential dangers at the workplace and take suitable steps to reduce them to a minimum.
Continuous improvement
We actively keep in touch with our customers and suppliers for the purpose of finding creative, new problem solutions. This also includes internal and external exchanges of ideas to pave the way for innovative improvements in our services. Cooperating on a partnership basis with customers, employees and suppliers has a high priority in this context.
We consistently adhere to the zero-error principle. Avoiding errors is better than remedying them if we want to ensure continuous improvement in our products and processes.
Quality creates trust and secures our future.
Management and employees define quality as the fulfillment of all the demands placed on us. First and foremost, this refers to our customers' wishes regarding our products and services, but it also includes the interests of our employees.
Consistently implementing our basic principles in daily work determines our reputation and the good name of our services. This calls for a highly qualified, highly motivated team, cooperative collaboration and accommodating behavior, for the quality of our employees determines the quality of our success.
For this reason, we have had our company's quality management system audited for compliance with the DIN EN ISO 9001:2008 standard.
